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In the opening case study, the sharp corporation utilized an information system to support collaboration and teamwork, resulting in increased innovation and profitability.

When a group works as a unit, each member is working independently. Each team member plays a specific role and/or is given a task that advances the broader objective. Without control, cooperation is exceedingly challenging to achieve. Control is a vital component of teamwork. Teams need a leader who is accountable for the team's success while simultaneously holding each member of the team accountable for their particular duties.

A collaborative team functions without a "Leader" since the members are self-managing and don't conceive in terms of silos or "my job is your job." Every time someone isn't working, they all pitch in to finish the job and assist the person. Because someone isn't performing, they don't criticize them or opt to replace them.

In a cooperative organization, leadership depends on the circumstances. When and when needed for particular tasks, temporary leaders will emerge.

People are adaptable and quick to follow interim leaders. People that work well together have an emotional attachment to attaining the shared goal, as a group – not as individuals.

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