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the core values of quality management that are emphasized by the iso 9000 certification are :

  • It is customer-oriented, with a great emphasis placed on defining, meeting, and achieving customer satisfaction.
  • It emphasizes the importance of managing inter and Intra organizational relationships.
  • It places a high priority on evidence-based decision-making.
  • It recognizes the importance of a process-oriented approach, including the definition, measurement, and documentation of processes.
  • It emphasizes the role of leadership in engaging people to make improvements on a regular basis.

The definition of management is an individual or group of people who challenges and directs individuals or groups of people to achieve desired goals and objectives. Additionally, the definition of management includes the ability to plan, organize, supervise, and direct individuals.

Management is the process of planning and organizing a company's resources and activities to achieve specified goals as effectively and efficiently as possible.

Management is the coordination and management of tasks to achieve goals. These management activities include determining the organization's strategy and coordinating employee efforts to achieve those goals using available resources.

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