The principle of listening which is ignored here is that, listening is the responsibility of both the speaker and the receiver.
Research has found that by listening effectively you will get more information from the people you manage, you will also increase others trust in you, you will reduce conflict, and you will better understand how to motivate others.
Listening skills are so important for the both the speaker and the receiver because they enable both parties to have good communication. Thus, individuals should practice good communication in order to ensure that there is no concerns or differences between both parties.
Hence, listening is the responsibility of both the speaker and the receiver.
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