Benchmarking is a surveyor's mark on a permanent object of predetermined position and elevation used as a reference point. A standard by which something can be measured or judged; "his painting sets the benchmark of quality".
Therefore, the benchmarking is the process of comparing one or more performance measures against a standard.
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Benchmarking is the process of comparing one or more performance measures against a standard.
A regular practice of comparing various performance metrics in order to to upgrade the level of performance called as benchmarking.
It is the standard to measure level of performance, mostly applied in the sector of business.
There are various benchmarked metrics in business to measure such as Client engagement and their satisfaction, Productivity, customer dealing, share, profit, sales, expenses etc.
Hence, benchmarking is the correct answer.
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