As promptly as possible, since memories fade over time.
The witness interview is a vital part of any inquiry. Whether it is for a civil or criminal proceeding, witnesses are a crucial aspect of the discovery process. The way the witness is treated at the outset of the investigation has consequences that echo throughout the entire process.
The legal practitioner gains a great deal from properly trained professional investigators since they can speak with witnesses as unbiased third parties. While it is true that the investigator is acting at the client's request, their job is to find and develop all of the relevant facts, not to support the client's idea of what happened.
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