Respuesta :
When having to have a difficult conversation with upper managers, you can increase success by: "Putting the problem in a familiar context".
What is difficult conversation?
There may be times at work during which you and your manager need to start a difficult talk. Although your boss could be various things, it is unlikely to be a mind reader.
As a result, you should find your voice if anything at work isn't going well for you and your supervisor has the power to change it.
Some key points to be kept in mind while having difficult conversation;
- Begin by outlining the circumstances to your partner. Put on your observer's hat and express your thoughts without blaming or accusing anyone.
- Pretend to be an unbiased news reporter and make an effort to explain both perspectives.
- A remark to help you both remember that you have a professional relationship with a common aim should be the first thing you say in your one-on-one conversation.
- This makes it possible for both sides to begin the dialogue at the same point.
- You should list the agreements, disputes, and action items from each meeting or lengthy debate.
- A follow-up conversation can be required, depending on the topic under discussion.
To know more about conversation, here
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