The correct order of steps in Six-Step Conflict Resolution Process:
Conflict resolution is the informal or formal procedure that two or more parties undertake to settle their disagreements amicably. Conflict can be exacerbated and the need for conflict resolution increased by a variety of frequent cognitive and emotional traps, many of which are unconscious: self-serving perceptions of fairness, overconfidence, increase in commitment, avoiding conflict, negotiation, mediation, arbitration, litigation.
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