The kind of control Eugene is looking for is feedforward control.
Feedforward control is a mechanism in a system in order to prevent problems before they occur by monitoring performance inputs. Thus, it is a process of replacing positive or negative feedback with future-oriented solutions. To focus more on the future instead of the past.
The feedforward control measures important disturbance variables and takes corrective action before they upset the process. It takes proactive control actions and provides better control in a workplace.
Hence, through the concept of feedforward control, Eugene wants to control the workplace by preventing problems before the actual work activities take place.
To learn more about feedforward control here:
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