An ideal bureaucracy includes division of labour, hierarchy of authority, impersonality, employment based on technical qualifications, and Written rules and regulations.
The five fundamental qualities of an ideal bureaucracy, according to Max Weber, who was engaged in the study of organisational structure, are as follows: division of work, hierarchy of organisation, written impersonality, and employment based on technical skills, rules and regulations.
Formal regulations govern how bureaucracies operate. These guidelines specify how each task inside the company, or at a specific level of the hierarchy, is to be carried out. The regulations are formalised in process manuals and are frequently referred to as standard operating procedures (SOP).
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