we- voice may make external messages appear to focus too much on your company instead of the customer. Information exchange between a company and a third party outside organization is known as external communication. Although it is aimed for outside audience, the message may still be accessible to those inside the organization.
Tornado or other external force that has the power to demolish your home is an example of an external force. Every form of business communication involves the sending and receiving of information between two parties. The parties concerned, however, choose whether the communication takes place internally or externally.
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