To gain a better understanding of how to measure the quality of a process, teams must convert CTC Statements to CTQs through a diagramming process known as a Voc Tree.
Six Sigma aims to solve problems for which the solution is unknown. Such issues include reducing errors in calculations, increasing yields in chemical processes, reducing error rates in complex projects, and reducing days outstanding on accounts receivable.
The main goal of Six Sigma implementations is to improve quality. The term originally comes from sigma evaluation, which is used to statistically evaluate manufacturing processes in mechanical engineering. A Six Sigma process occurs when you expect a defect to occur 99.99966% of the time.
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