Knows that her team needs to complete training. she has identified the amount of time and the software needed by doing a task analysis.
This is the process that people would have to undertake as they do task. The way that this works is that a person would have to observe the process that a person would take in order to complete several tasks.
The goal of such a step is so as to see how they go about their tasks in the performance and the carrying out of their duties and also trying to replicate the steps that they took to achieve this.
Hence we can conclude that she Knows that her team needs to complete training. she has identified the amount of time and the software needed by doing a task analysis.
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