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The process of convincing the public and important public officials that a particular issue should be defined as a social problem is a process that sociologists call Claims Making.

What is Claims Making?

  • Claims-making activities involve efforts by groups of people to persuade a target audience (such as Congress or other government authorities) that a certain situation is a societal issue that requires attention.
  • Making relational claims involves two steps and is the primary cause of the disparities that result.
  • When a claim on organizational resources is made and is either supported or rejected by influential individuals, the process is said to be complete.
  • By definition, social problem assertions contend that a certain alleged social condition ought to be acknowledged as unsettling and as a social problem.
  • The frame Claims concerning social problems entail specific justifications for how the issue should be viewed.

To learn more about Claim making refer to:

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