_________ is defined as information about buyersthat is gathered over time andfrom very different sourcesthat helps the salespersondetermine consumer needs tobetter serve them.

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18-07-2022
Business

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_________ is defined as information about buyersthat is gathered over time andfrom very different sourcesthat helps the salespersondetermine consumer needs tobetter serve them.

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aryanagarwal466 aryanagarwal466 · Answer 1 · 2022-07-25T03:03:35+02:00

Customer knowledge
Customer knowledge is described as data about customers that has been accumulated through time and from a variety of sources to help salespeople better understand their demands.
Customer knowledge (CK) - It is a term generally used to describe the collection of experience, value, and insight data that is required, generated, and ingested during interactions and exchanges between customers and businesses. A key element of managing and improving client relationships is a knowledge base for customer service. Sales will increase, employee retention rates will rise, and employee engagement will increase as a result of using it for your agents and consumers.
Learn more about Customer knowledge at -https://brainly.com/question/14076431
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