Question

Microsoft measures customers' willingness to not only return for another purchase but also make a recommendation to family, friends, or colleagues. Microsoft has found this to be a powerful technique, which can greatly increase revenue. The main advantages for Microsoft are a close correlation with company growth and the collection, interpretation, and communication of the data. This is an example of the _______.

Answer 1

The main advantages for Microsoft are a close correlation with company growth and the collection, interpretation, and communication of the data. This is an example of the net promoter score.

What is net promoter score?

Net promoter score can be defined as a form of marketing  research technique or strategy that enables companies  to know whether their customers will likely recommend their product to others.

Most companies make use of net promoter score so as to generate revenue or to increase sales.

Therefore the main advantages for Microsoft are a close correlation with company growth and the collection, interpretation, and communication of the data. This is an example of the net promoter score.

Learn more about Net promoter score here:https://brainly.com/question/14051449

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