Question

Which of the following is an example of optimizing a client relationship in the five step sales process?

Answer 1

Upselling is not an example of optimizing a client relationship in the five-step sales process.

What are the five steps of the sales process?

The five steps of the sales process are as follows:

• Approach the client.
• Realize the client's demands.
• Deliver a solution.
• Shut the sale.
• Terminate the sale and follow-up.

The complete question is as follows:

• A money-back guarantee.
• A free trial.
• Referrals.
• Upselling.
• Discounting.

Upselling may be defined as a sales approach that entangles inspiring customers or clients to purchase a higher-end rendition of a product than what they initially planned to buy.

Therefore, the correct option for this question is D, i.e. Upselling.

To learn more about Sales strategies, refer to the link:

https://brainly.com/question/25640993

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