Question

ALBERTO: Tami, I’ve got a problem. Can we talk for a minute?
TAMI: Sure, Alberto, what’s up?
ALBERTO: Last week my sous-chef, Ricky, bought tomatoes that just weren’t ripe. It made me really angry. We’ll never keep our Michelin star unless we maintain the quality of our produce!
TAMI: Wow, Alberto, that sounds like a real problem. So you’re saying that Ricky bought tomatoes you couldn’t serve?
ALBERTO: Yes! And it’s not the first time...
TAMI: I’ll do something about this right away.
What component of reflective listening is missing from this conversation?

Affirming contact
Clarifying the implicit
Paraphrasing the expressed

Answer 1

The component of reflective listening that is missing from this conversation is Paraphrasing the expressed.

Reflective listening Components

• Statements like "I see," and  "Okay," are crucial at the beginning of a conversation and in circumstances when there may be worry or discomfort in an Affirming Contact.
• Clarify any implicit portions of the message, which include ideas and sentiments that are not fully or clearly articulated together with their openly declared message.
• Paraphrasing the expressed explains to the speaker what was heard, as well as what the listener's feelings and ideas were. utilize a follow-up query occasionally.

Hence, Paraphrasing the expressed is the aspect of reflective listening that is absent from this dialogue.

To learn more about reflective listening refer to:

https://brainly.com/question/8955472

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