The probability that each person gets off on a different floor is; 3/32
We are told that there are 4 people on the elevator. We are also told that there are four stops on four different floors. Thus;
Total number of ways to get off on the floors = 4 * 4 * 4 * 4 = 256 ways
Now, the number of ways that each person can get off on a different floor is 4! = 24. Thus, the probability that each person gets off on a different floor is;
P(each person gets off on a different floor) = 24/256 = 3/32
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