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An airline collects, observes, and analyzes its customers' online behaviors. Then, it uses the insights gained to choose what new products and services to offer. What business process does this describe

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The type of  business process does this describe is: Data-driven decision making.

What is Data-driven decision making?

Data-driven decision making can be defined as the process of collecting of data or information by observing,  analyzing and evaluating the data for decision making process.

Based on the information given the airline is making use of data -driven decision making to achieve their goals and objectives.

Therefore The type of  business process does this describe is: Data-driven decision making.

Learn more about Data-driven decision making here:https://brainly.com/question/10238072

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