Question

Customer satisfaction:- refers to the customer’s feeling that a product has met or exceeded expectations; determines what kind of marketing strategy will be used; is the same as customer value; is only important to companies that have a differential competitive advantage; is accurately described by all of the above.

Answer 1

According to the research, customer satisfaction refers to the customer's feeling that a product has met or exceeded expectations.

What is customer satisfaction?

It is a metric that indicates how happy consumers are with the products and services you provide.

In other words, it is the sensation of pleasure that a customer feels about a product or service that he consumes because it meets his demands and expectations.

Therefore, we can conclude that according to the research, customer satisfaction refers to the customer's feeling that a product has met or exceeded expectations.

Learn more about customer satisfaction here: https://brainly.com/question/1657544

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