How do IT Support professionals measure success? Choose all answers that apply. You will get credit for all answers that are correct. Select 4 correct answer(s)
Using the SWOT analysis
Creating a C-Corporation
Customer satisfaction
Saving money in the bank
Call volume
Resolution time
Response time​

Respuesta :

IT Support professionals measure success through;

  • Using the SWOT analysis.
  • Customer satisfaction.
  • Resolution time.
  • Response time​.

How do One measure success in information technology?

IT success is known to be one that can be achieved by excelling in a lot of aspects such as:

  • Operational excellence.
  • Delivering new functionality.
  • keeping costs in line, etc.

By using the four method above, one can know if IT is succeeding or not.

Learn more about success from

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