In reference to whether India is a viable country for outsourcing, the answer is b. No, India must have strong information and human infrastructure, but physical infrastructure is less important for it to be a viable option in this case.
There are different requirements that would make a country viable for outsourcing and they depend on the type of business one does.
As the business here is done exclusively through the internet, good physical infrastructure is not really necessary but there must be strong informational and human infrastructure.
In conclusion, option B is correct.
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