Question

If Frank is researching the number of customers who have gluten or wheat allergies, and then he begins to devise a strategy to cater to these individuals, Frank would be involved in

Answer 1

Frank is involved in planning if he researches the people that have wheat allergies and devises a way to cater to the people.

What is planning in business?

These are the strategies that are used in business where the manager would set objectives and goals for the company and then devise the ways that they would reach the goals they have set.

This is what Frank is doing here by setting up strategies to help cater for the individuals.

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