The goodwill of the customers can be maintained by taking over the family business is the true statement.
The goodwill of the customers can be defined as the relationship that creates between the customers and a business, and that type of relationship is based on the products or services that the business sells,
The customer's goodwill can be maintained by providing good quality products, brand commitments, pleasure, fairness, relationship commitment, and so on.
So, when the businesses are face to face, then the family business can be carried on by their hires, like tea shops, grocery shops, etc. may create the relations between the businessmen and the customers by daily intersections.
Therefore, the above statement is true.
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