Question

Developing a consistent customer-centric culture helps a business:


A) Bolster customer loyalty
B) Lower customer retention costs
C) Gain a strong competitive advantage
D) All of the above

Answer 1

D. all of the above because when you are developing a customer-centric culture, there are typically only positive effects to that. all of the answers given there are positive effects, so it should be D.

Answer 2

Answer:D

Explanation: