rward
(28.12
Consider a hypothetical business problem of increased number of incidents
and service requests raised by the users that was affecting the turnaround
time at their IT help desk. Which among these tool set combination has the
potential to provide the complete end to end solution?
Appdynamics Splunk IKON
Kore.ai Smart Analytics, IKON, Dynatrace, Remedy
IBM Watson analytics
Blueprism Automation Anywhere UiPath NICE
DO
L.
Click Submit to verify your answer.
Submit

Question

28-12-2021
Computers and Technology

contestada

rward
(28.12
Consider a hypothetical business problem of increased number of incidents
and service requests raised by the users that was affecting the turnaround
time at their IT help desk. Which among these tool set combination has the
potential to provide the complete end to end solution?
Appdynamics Splunk IKON
Kore.ai Smart Analytics, IKON, Dynatrace, Remedy
IBM Watson analytics
Blueprism Automation Anywhere UiPath NICE
DO
L.
Click Submit to verify your answer.
Submit

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luisvaschetto luisvaschetto · Answer 1 · 2022-01-04T13:52:31+01:00

The toolset combination that has the potential to provide the complete end to end solution is Kore.ai, Smart Analytics, IKON, Dynatrace, and Remedy. Dynatrace is a monitoring platform.

The Kore.ai refers to a “no-code” platform used for the design, build, host and deployment of AI-rich assistants.

Dynatrace can be defined as a useful software intelligence platform used to accelerate digital transformation.

Remedy nowadays represents the Service Management Business Unit of BMC Software.

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