Mary and John, two workers at ABC Inc., have a profound dislike for each other. In weekly sales meetings, it is not uncommon to find Mary and John calling each other names for no apparent reason. What type of conflict best describes the situation between Mary and John

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30-11-2021
Business

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Mary and John, two workers at ABC Inc., have a profound dislike for each other. In weekly sales meetings, it is not uncommon to find Mary and John calling each other names for no apparent reason. What type of conflict best describes the situation between Mary and John

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jaquelinefvr jaquelinefvr · Answer 1 · 2021-12-06T13:38:26+01:00

The type of conflict that best describes the situation between Mary and John is interpersonal conflict, which arises from the disagreement between two or more people.

Conflicts must be managed in the workplace in order to develop a positive organizational culture focused on developing employee skills, cooperation and innovation.

Therefore, to manage interpersonal conflicts like Mary and John's, it is necessary for the leader to establish open and direct communication, listen carefully to all parties, identify points of disagreement and agreement, and develop an aligned plan for conflict resolution.

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