False, the primary purpose of the process of re-egineering is make changes towards both internal and external environment.
Reengineering basically refers to the redesign of the business processes, systems and structures
In an organization, reengineering is the process of evaluating the different levels of an organization’s way of doing business and implementing the action on improving them.
The primary goals of re-engineering includes
- To achieve more increase in organization's profits
- To improving competitive advantage in the marketplace
- To enhancing the public image
- To increases overall productivity
- To increase efficiency etc
Therefore, the answer is false because the process of re-egineering is make changes towards both internal and external environment.
