Deactivate is not a strategy for defusing potentially harmful situations.
Each of the three options in the questions are used in situations where there are arguments that could lead to harmful situations
Distract: In a situation whereby there are arguments between two persons, a third person could use the distraction method to get them to pause. spilling a cup of tea is an action that could be distracting.
Direct: This means confronting the existing problem head on. In other to do this the third person may have to pull one of the arguing parties away in other to stop issues from escalating.
The delegate method is used by getting another person to intervene on the issues at hand
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