Question

A customer emails you the following note:

To whom it may concern:

I am absolutely livid. At 9am today, I put in a request to have one of your gophers go grocery shopping for me and bring back everything on my list by 2pm. I'm hosting an important event this evening and needed time to prepare. It is now 5pm, and I haven't heard from the gopher. I'm about to run to the store myself as people will be arriving in two hours! At this point, it's not even worth getting my groceries. Please cancel my request. I won't be using you for anything in the future.

—Alex

You look into Alex's request and discover that he accidentally submitted his request for tomorrow, not today. Alex did receive an email confirmation for his request but did not notice he put in tomorrow’s date. Write an email response addressing his situation.

Answer 1

The question above is intended to assess your writing ability and your ability to solve a problem. In that case, it's not correct for me to write the email to you, but I'll show you how to write it.

First, how this email establishes communication between a company and a client. In this case, it is correct to use formal language, without the use of slang and abbreviations. In addition, the email should be respectful and short, and punctual.

You can write the email as follows:

1. Start as a greeting to the customer, which can be "Dear Mr. ___"
2. Show why this email is being sent.
3. Show what went wrong with the customer's order.
4. Show options for resolving this issue.
5. Say goodbye in a formal way.

More information:

https://brainly.com/question/21467781?referrer=searchResults