If we are transferring data from a mobile device to a desktop and receive an error message that the mobile device has stopped communicating with the desktop, what is most likely the root cause?

a. the physical head on the cable os not the correct type

b. one of the ports on either device is damaged or under powered

c. the computer is not running the correct application

d. cable is not the correct color

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Answer should probably be B. I don’t think you’d need an application to transfer data, and the computer wouldn’t even tell you if the data couldn’t transfer if you have the wrong cable head. It wouldn’t even be connected.

The root cause at the time when transferring the data from mobile device to the computer is that the port on the device is either damaged or it is underpowered.

The following are not the root causes for the error message at the time of transferring the data from a mobile device to the computer:

  • The cable is not of accurate type.
  • The computer does not run the right application.
  • The cable is not of accurate color.

Therefore we can conclude that the root cause at the time when transferring the data from a mobile device to the computer is that the port on the device is either damaged or it is underpowered.

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