Answer:
It provides limited guidance about which metrics to choose.
Explanation:
A balance scorecard can be defined as a performance metrics used for measuring and assessing the quality of performance of a company.
In Business management, the four (4) performance metrics of a balance scorecard includes the following; customer, learning and growth, internal business processes, and financial.
Thus, it should be used to determine whether or not the operations of a business is in synchronization with its vision statement and values.
However, a disadvantage of the balanced-scorecard approach is that it provides limited guidance about which performance metrics to choose.
In reality, different situations or issues that are experienced by a business firm require the use of different metrics and techniques to solve them. As a result, a balance scorecard can't give a direct solution to a problem and as such it's highly dependent on the effectiveness and ability of a manager.
