Question

Which of the following statements are not true of satisfied customers?
A. Satisfied customers tend to stay loyal.
B. Customers will spend more money with a company for great customer service.
C. Satisfied customers do not share their experiences with other people.
D. All of the above

Answer 1

C is not true i’m pretty sure

Answer 2

OPTION (C) Satisfied customers do not share their experiences with other people. When customers feel satisfied from the services or products from a particular company, they are tend to share their experience with their friends and families. So that they can too get benefitted from the same.

Who are Customers?

In sales, commerce, and economics, a customer is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

What is meant by 'Services'?

A service is any activity or benefit that one party can offer to another, which is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product.

What is a Company?

A company, abbreviated as co., is a legal entity representing an association of people, whether legal, natural, or a mixture of both, with a specific task or objective. Company members share a common purpose and unite to achieve specific, declared goals.

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