Question

TQM is a comprehensive approach dedicated to continuous:_____.
a. quality improvement, training, and customer satisfaction.
b. customer input into management strategy and decision making.
c. focus on components of service success: tangibles, questions, and margins.
d. measurement of quantifiable goals and quick corrections.
e. product innovation and organizational learning, over fast cycles.

Answer 1

Answer:

a. quality improvement, training, and customer satisfaction.

Explanation:

The full form of TQM is 'Total Quality Management'. It is defined as a management approach for a long term success that is achieve by the customer satisfaction. The main focus of the TQM process is to improve the quality of the output of the organization by improving the services of the organization, their products, processes and the work culture to provide customer satisfaction. It is dedicated in improving the quality, provide training and achieve customer satisfaction.

Answer 2

TQM is a comprehensive approach dedicated to continuous A. quality improvement, training, and customer satisfaction.

Total quality management simply means a comprehensive approach that's led by top management and supported in an organization to enhance customer satisfaction.

Total quality management are the efforts made by an organization to improve how to satisfy the customers and improve the quality of their products.

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