Martin started in the mail room at his company and worked his way up to a management position within a few years. For the first six months as manager of the sales department, he reflexively adopted a fairly autocratic style of leadership. The department did well enough, with good sales numbers and a middling level of employee commitment. During his paid vacation, Martin participated in a three-week transformational leadership retreat offered by the corporate headquarters. Tara and Kentaro are two of Martin's employees. They are having lunch two months after Martin's retreat and are discussing his leadership. What do you think they most likely observe about the effect of Martin's new leadership style on the atmosphere in the office?

They discuss how everyone in the office seems a lot more motivated and how much it has affected their sales numbers, which are the highest the department has reported in years.

Explanation:

When Martin's became a manager he initially used an autocratic approach to obtain average results from his team.

However with knowledge obtained from a three-week transformational leadership retreat offered by the corporate headquarters, he will now have the ability to motivate his team to give an outstanding performance.

Tara and Kentaro will most likely be discussing how everyone in the office seems a lot more motivated and how much it has affected their sales numbers, which are the highest the department has reported in years.