Question

a disgruntled customer will tell how many people

Answer 1

Answer:

A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs. Happy customers who get their issue resolved tell about 4-6 people about their experience.

Explanation:

correct me if I am wrong

Answer 2

•Customers will tell twice as many people about bad experiences as good experiences.
•A dissatisfied customer will tell 8 to 10 people about bad experiences.