Analyzing a Scenario

A pharmacy technician fills a prescription for a new client. Since the client is new, the pharmacy technician sets up a patient profile on the computer. The technician politely asks the client for contact information and about any allergies.

Which of the knowledge areas listed by O*NET is the pharmacy technician using in this scenario?

a. customer and personal service
b. mathematics
c. computers and electronics
d. clerical
e. medicine and dentistry