Question

In Question 7, suppose the maintenance supervisor has complained that trainees are having difficulty trouble shooting problems with the new electronics system. They are spending a great deal of time on problems with the system and coming to the supervisor with frequent questions that show a lack of understanding. The supervisor is convinced that the employees are motivated to learn the system, and they are well qualified. What do you think might be the problems with the current training program

Answer 1

Answer:

Since the employees are unable to understand the process properly, and they are well qualified, the problem is that the information and techniques used during the training program are not sufficient. Maybe the trainees are given unclear messages or the information is incomplete. The training program must be revised and technical issues should be explained better or in a different way.