Answer:
(im sorry but wouldnt it be better just to go to the store but whatever lol )
Hello i am writting to you for the inconvenience of receiving an iphone 12 pro broken. I took my iphone home hoping to use it righ6t away , when i noticed it was cracked. I was very . I would love to exchange it or at least get my money back .I also have the receipt for this iphone .Thank you and sorry for the inconvenience.