Question

Getting to know what your customers want, need, and care about is
Question 11 options:

a.a waste of time.

b.one of the chores of doing business.

c.good customer service.

d.only important in certain businesses.

Answer 1

Answer:

c. good customer service.

Explanation:

Customers service is the provision of prompt, professional, and helpful assistance to customers before and after a purchasing interaction. The objectives of customer service are to keep customers happy and satisfies. Happy customers remain loyal to a business and make good brand ambassadors.  

Getting to understand what customers want, need, and care about will help a business develop products and services that offer solutions to their problems. The business will attract and retain more customers because it will be in a position to address their needs.