Randy manages a team of computer programmers. The team is working on multiple projects, and
every member is feeling overworked. Senior management wants Randy's team to take on another
huge project without adding more programmers to the team. How should Randy respond to
demonstrate effective assertiveness?
oo
A) "I cannot, in good conscience, ask my overworked team to take on more work!"
B) "If we take on this work, everyone will need to work overtime for many weeks."
"We will try our best, but I am going to have a very unhappy team and risk losing good
C)
workers."
D) "To accept this work, we will need to talk with our clients about extending some deadlines."
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Question 11 of 19
