Xbox's Twitter team holds the Guinness World Record for being the most responsive brand on social media. Which important objective does their social media approach achieve

Being responsive to customers on social media is a very important way to build customer relationships because it will make customers feel like their voices are being heard and that the company actually cares for them.

This can go a long way in building brand loyalty and trust because people generally tend to stay with a brand that they believe cares for them. They will also stay because their queries are being responded to faster which will ensure that they use more products as they will understand how to use them better.

bratislava bratislava · Answer 2 · 2021-12-16T13:46:07+01:00

An X box team holds a record of being the most responsive brand on social media is an important objective to their social media account and gives us an important approach of making good customer relationships.

A customer relationship is a process that is used by the business to engage the customer in a more easy and useful method and attract him to invest time on the website.

Hence the option C is correct.

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