40 POINTS IF YOu ANSWER FOR EACH STEP.
When your friend DaJuan turns on his computer, he hears four beeps. The computer won’t fully boot. DaJuan has a Dell computer with a quad core processor and has recently upgraded his RAM.
Apply the troubleshooting methodology to help DaJuan understand and resolve his problem. The steps of the methodology are listed for you. Copy them into a document and use them to write suggestions for DaJuan at each step.
1.Identify the Problem
2.Internet Research
3.Establish a Theory of Probable Cause
4.Test the Theory
5.Establish a Plan of Action
6.Implement the Solution or Escalate
7.Verify Full System Functionality
8.Document Findings.