Answer:
Activation of the ring towards substitution: NH2, OCOCH3
Withdrawal of electrons through resonance. COOH, SO3H
Explanation:
During electrophilic substitution, certain substituents may activate or deactivate the benzene ring.
Substitients that activate or deactivate the benzene ring may do so via resonance or inductive effect.
Groups such as -NH2 and OCOCH3 activate the ring via resonance while groups such as -SO3H and -COOH deactivate the ring via resonance.