Question

Nicole Boyd, an HR manager, had been receiving many complaints about production managers who were rejecting work-from-home requests from their subordinates. Nicole reviewed the situation and evaluated the performance of those who had made the request. She selected those employees whose work required minimal feedback and then took up their case with the production managers, providing evidence of the employees' high-quality work. Nicole's action helped the employees and production managers come to an agreement which enabled the employees to work from home three days a week. Nicole's act of confronting her managers with an issue faced by the employees reflects the _____ role of an HR official.

Answer 1

Answer:

Nicole's act of confronting her managers with an issue faced by the employees reflects the _reconciliatory____ role of an HR official.

Explanation:

Nicole as the Human Resources (HR) manager plays a critical role in the organization.  This is moreso when there are disagreements among the employees and their production managers.  It is his intervention and reconciliatory action that will enable the employees to reach agreement with their productions and vice versa on the way forward in any issue in order to achieve some balance in workplace human relationships.