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What is the importance of the Define Phase in terms of its placement in the DMAIC method?
a. It provides the data collection prior to data analysis
b. It clarifies the problem, the process and the customer of the process prior to data collection
c. It provides monitoring of the solution in order to sustain the gains
d. It takes the data and process analysis into account in order to develop solutions

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Answer:

b. It clarifies the problem, the process and the customer of the process prior to data collection

Explanation:

DMAIC is an acronym for various phases in carrying out projects and they are Define, Measure, Analyze, Improve, Control.

The Define phase is widely known as the primary phase of DMAIC which is characterized by the project agreement, customer demands and requirements, and process operation strategy.

Hence, the importance of the Define Phase in terms of its placement in the DMAIC method is that " it clarifies the problem, the process and the customer of the process prior to data collection"

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