Question

UC is trying to switch from legacy CRM to salesforce and wants to keep legacy CRM and salesforce in place till all the functionality is deployed in salesforce. The want to keep data in synch b/w Salesforce, legacy CRM and SAP. What is the recommendation

Answer 1

Answer: suggesting MDM solution and also linking MDM to both the salesforce and sap. More so, integrating SAP with both Salesforce and legacy CRM.

NB: Don't ever integrate legacy CRM to Salesforce

Explanation:

It should be noted that the best recommendation that could be given in order to keep data in synch b/w Salesforce, legacy CRM and SAP is by suggesting MDM solution and also linking MDM to both the salesforce and sap. More so, integrating SAP with both Salesforce and legacy CRM.

NB: Don't ever integrate legacy CRM to Salesforce