Question

Mrs. Casanello had a breast biopsy last Friday. She calls Wednesday afternoon and asks if the results are back yet. The results came in Wednesday morning, and you know that the results were good: there is no malignancy. What should you tell Mrs. Casanello?

Answer 1

Answer:

You have to tell Mrs Casanello that you will check with the doctor after which someone will reach out to her as soon as the results have been interpreted

Explanation:

Results are out, yes but it is simply not your job to tell mrs Casanello her results. This is also because they are yet to be confirmed and interpreted by the doctor and this is due process that has to be followed in the hospital to avoid any misunderstanding or wrong results being given to hospital patients