Answer: C. Which Shelby HR professional should oversee benefits administration at the shared service center?
Explanation:
Of the options given in the question, the questions that are relevant to the decision to outsource Shelby's benefits administration tasks are:
1. What is the cost difference for Shelby between handling benefits internally and externally?
2. How much time is spent by Shelby's HR department handling benefits administration tasks?
3. How knowledgeable is Shelby's HR staff about benefits administration and federal health care laws?
The questions above is necessary for Shelby Organic food in order to make the decision. The option that "which Shelby HR professional should oversee benefits administration at the shared service center?" is not relevant.