The correct answer is B. Few firms possess superior capability in all primary and support activities.
Explanation:
Outsourcing is a business strategy that involves delegating certain activities or functions to other firms or companies by hiring these. This strategy improves efficiency and might guarantee both primary and support activities are completed correctly. This is one of the major reasons that motivate firms to implement outsourcing because fulfilling all responsibilities requires a lot of resources, personnel, coordination, etc. only a few firms possess, which makes delegation to other companies or outsourcing beneficial.